Clover Patient Group
We want you to be consulted on the way we run our services. This will enable us to look at how we can play a bigger role in creating a healthier community.
Download an application form and find out more about being a member.
For more information on our Patient Participation Group, please contact Anna Majchrzak
What is the Patient Group?
It is a group of registered patients who meet with members of the practice to feed back their views on the services we provide. They represent our patient population and help us shape our service in the best way to serve patients.
Who is in the Patient Group?
There are currently 101 members of the Patient Group and any patient registered at the practice is welcome to join. If you are interested in joining, please contact the practice or email Anna Majchrzak for more information.
Meetings
Come along to one of our Patient Group Meetings!
The meeting dates are as follows:
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Darnall/Highgate Patient Group Meetings Held at: Darnall Primary Health Centre 290 Main Road Sheffield S9 4QH |
Jordanthorpe Patent Group Meetings Held at: Jordanthorpe Health Centre 1 Dyche Close Sheffield S8 8DJ |
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Thursday 18th April 2013 11:00am - 12:30pm Thursday 16th May 2013 11:00am - 12:30pm Thursday 20th June 2013 11:00am - 12:30pm Thursday 18th July 2013 11:00am - 12:30pm Thursday 15th August 2013 11:00am - 12:30pm Thursday 19th September 2013 11:00am - 12:30pm Thursday 17th October 2013 11:00am - 12:30pm Thursday 21st November 2013 11:00am - 12:30pm |
Thursday 28th March 2013 2:00 - 3:00pm
Thursday 13th June 2013 2:00 - 3:00pm
Thursday 12th September 2013 2:00 - 3:00pm
Thursday 14th November 2013 2:00 - 3:00pm
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Click on the links below to read the minutes from our previous meetings
Clover Patient Group meeting minutes - 1st Feb 2012
Darnall Community Health meeting minutes - April 2012
Highgate Surgery meeting minutes - May 2012
Jordanthorpe Health Centre meeting minutes - May 2012
Darnall Community Health meeting minutes - June 2012
Jordanthorpe Health Centre meeting minutes - July 2012
Clover Annual General Meeting minutes - October 2012
Darnall Community Health meeting minutes - October 2012
Highgate Surgery meeting minutes - November 2012
Jordanthorpe Health Centre meeting minutes - November 2012
Listening to your views
Our Patient Group are actively participating in the development of our services by attending meetings, volunteering and giving feedback by post, telephone and email. We also want to hear the views of all our patients to ensure we shape our services in the best way for patients. We are currently running a survey on our appointment system. Take our survey!
At each meeting, the patient group members will discuss any issues you want to raise. If you want to let the group know your concerns/suggestions, please either pop a note into the 'Patient Group Mailbox' which you will find the the waiting area, or email us at sheccg.clovergroup@nhs.net and mark your email for the attention of the patient group.
Survey results
We have surveyed our patients on our appointment systems at each of our sites, and also on our communications (our website and practice leaflets). Click on the links below to see the results!
Clover Group Appointment Survey results 2013 - we are still collecting views on this! Click here to take the survey!
Clover Group Communications Survey results
Darnall Primary Care Centre - telephone triage survey and audit results
Highgate Surgery - drop-in survey results
Jordanthorpe Health Centre - drop-in survey results
The Mulberry Practice - satisfaction survey results
Responding to your views
We have discussed the results of the surveys with our Patient Groups and together we have developed an Action Plan. This is a plan for what we are going to do to improve our services based on what you have told us.
This includes
- improving communication to patients about our appointment system
- having meetings with the Patient Group members at each site
- tackling the number of appointments wasted because people do not attend
Click here to see our Action Plan 2013
Click here to read our full Patient Participation report 2013.
You can also read out 2012 report here.
This page was last updated on 28th March 2013
